Samsung Offers One-Time Free Screen Replacement for Galaxy S22 Ultra and Other Models in India

Samsung has announced that it will offer a one-time free screen replacement for the Galaxy S22 Ultra and other select models affected by the notorious green-line display issue. This initiative is part of the company’s effort to address customer complaints related to screen quality, particularly the green tint that has plagued some users. The offer is available through authorized service centers in India and will be valid until the end of the year. However, Samsung has set specific conditions to determine which devices are eligible for the program.

The screen replacement offer covers the Galaxy S22 Ultra, Galaxy S21 series, and Galaxy S21 FE 5G models, even for those that are out of warranty. According to confirmation from Samsung Support, the devices must not show any physical or water damage to qualify for the replacement. This decision follows a report from tipster Tarun Vats, who first revealed the details of the replacement program. While the green-line issue has been a significant concern for many users, Samsung’s initiative aims to provide a solution for affected customers without them incurring additional costs.

Samsung’s focus on the condition of the devices reflects a careful balance between customer support and product integrity. The company is committed to providing repairs for devices that are still in good condition, ensuring that those with non-physical damage can benefit from the replacement offer. This also highlights the company’s efforts to maintain customer satisfaction, particularly as users have raised concerns over the longevity and durability of their smartphones.

The screen replacement offer is a limited-time opportunity that could offer relief to many Galaxy S22 Ultra and other model owners who have been dealing with display issues. For eligible customers, it presents a straightforward solution, especially as the deadline approaches on December 31, 2024. This program not only aims to address the green-line issue but also positions Samsung as a brand responsive to user feedback and committed to maintaining its reputation in the competitive smartphone market.