Oracle has unveiled a new set of artificial intelligence (AI) agents designed to assist sales professionals in managing customer interactions more effectively. The new AI tools aim to automate and streamline several tasks that typically demand a significant amount of time and effort, such as data entry and customer reporting.
Key Points:
- AI-Powered Sales Assistants: Oracle’s new AI agents are tailored to help sales teams by automating routine tasks. These agents can update company records, track deal progress, and generate reports, allowing sales professionals to focus more on customer relationships rather than administrative work.
- Customer Intelligence: One notable feature of the new agents is their ability to compile and analyze customer data from various Oracle business software products. For instance, a “customer intelligence” agent can gather records from different departments, even in multiple languages, and create detailed reports to guide sales teams during customer meetings.
- Real-World Use Cases: The AI agents can identify critical customer information, such as missed shipments in foreign markets, providing sales teams with insights that can inform decisions and negotiations. This global capability is particularly beneficial for companies working with international customers.
- No Extra Charge: Oracle has made these features available to its customers starting Tuesday, without any additional fees.
