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Salesforce projects over $60 billion in revenue by 2030 as AI rollout accelerates

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Salesforce has raised its long-term outlook, forecasting revenue of more than $60 billion by 2030, surpassing Wall Street’s expectations of $58.37 billion. The projection, revealed during the company’s Dreamforce event, underscores confidence in its aggressive push to integrate artificial intelligence across all cloud services.

The forecast excludes the impact of Salesforce’s pending $8 billion acquisition of Informatica, a deal aimed at strengthening the company’s AI and data management capabilities. Informatica’s software helps businesses handle complex data integration and governance — key to powering AI-driven decision-making across Salesforce’s platform.

The company’s new Agentforce AI platform, which automates tasks and enhances operational efficiency, is expected to play a major role in future growth. Salesforce said Agentforce 360 will soon be available globally across its cloud suite, offering businesses new tools to improve productivity and cut costs.

Despite economic uncertainty and cautious corporate spending, Salesforce remains optimistic. Its shares jumped nearly 4% in after-hours trading following the announcement, even as the stock is still down 29% this year.

In addition to its growth forecast, Salesforce unveiled a $7 billion share buyback program to be completed over the next six months — a signal of confidence in its long-term profitability and cash flow strength.

Salesforce Shares Slide as Weak Outlook Highlights Delayed AI Payoff

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Salesforce (CRM.N) shares fell nearly 8% on Thursday after the company issued a disappointing third-quarter revenue forecast, raising investor concerns that returns from its artificial intelligence investments may take longer to materialize.

The company projected revenue between $10.24 billion and $10.29 billion, with the midpoint falling short of analysts’ average estimate of $10.29 billion, according to LSEG data. Despite announcing a $20 billion expansion of its share buyback program, Salesforce’s muted guidance weighed heavily on investor sentiment.

The outlook comes as software companies face mounting pressure to prove that billion-dollar AI investments will deliver meaningful returns, even as customers scale back spending in an uncertain economic environment. Matt Britzman, senior equity analyst at Hargreaves Lansdown, said the guidance gives “bears fresh ammo amid mounting fears that the software sector is ripe for disruption.”

Salesforce has been rapidly integrating AI across its cloud services, including the 2024 launch of Agentforce, an AI-powered agent platform designed to automate workflows and improve margins. However, the company continues to face macroeconomic headwinds. Analysts at Oppenheimer described the growth outlook as “uninspiring,” noting challenges for front-office software suppliers this year.

Shares of Salesforce are down about 24% year-to-date. To strengthen its offerings, the company has returned to acquisitions, including its $8 billion purchase of Informatica in May. Still, Salesforce trades at a forward earnings multiple of 20.96—well below Microsoft’s 31.26 and Oracle’s 30.84—suggesting potential upside.

J.P. Morgan analysts said second-quarter results, which beat revenue expectations, alongside management’s positive commentary, indicate that Salesforce stock may be undervalued compared to peers, leaving room for recovery.

Salesforce to Invest $500 Million in AI Ventures in Saudi Arabia

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Salesforce announced on Monday that it plans to invest $500 million in artificial intelligence (AI) initiatives in Saudi Arabia, underscoring the country’s competitive push to attract critical tech investments. The investment will be a key part of Salesforce’s efforts to introduce its Hyperforce platform architecture in the region, leveraging a strategic partnership with Amazon Web Services (AWS).

The announcement comes amid a global surge in AI investments, as countries ramp up efforts to become leaders in the fast-growing technology. This trend follows a shift in regulatory approaches, particularly after U.S. President Donald Trump overturned an executive order that sought to impose restrictions on AI advancements.

In addition to launching Hyperforce, Salesforce will collaborate with major global firms such as Capgemini, Deloitte, Globant, IBM, and PwC to expand the use of its AI product, Agentforce, which is designed for customer service agents. Another key aspect of the plan includes offering Arabic language support for Salesforce’s AI product suite, aiming to make the technology more accessible to local businesses.

Salesforce made this announcement at Saudi Arabia’s global tech event, LEAP 2025, where the country secured $14.9 billion in AI investments. Earlier in the month, Salesforce also revealed plans to establish a regional headquarters in Riyadh and to upskill 30,000 Saudi citizens by 2030, further cementing its commitment to fostering AI growth in the region.