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Salesforce faces lawsuit from authors over AI model training data

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Salesforce (CRM) is facing a proposed class action lawsuit accusing it of using copyrighted books without permission to train its xGen artificial intelligence models. The complaint, filed Wednesday in a U.S. court, was brought by authors Molly Tanzer and Jennifer Gilmore, who allege that the cloud-computing firm infringed their copyrights by using their works to develop language-processing AI.

The lawsuit claims Salesforce used “thousands of pirated books” written by the plaintiffs and other authors to train its AI systems, echoing similar suits filed against other tech giants like OpenAI, Microsoft, and Meta over the use of copyrighted material in AI training datasets.

“It’s important that companies that use copyrighted material for AI products are transparent,” said Joseph Saveri, the authors’ attorney, who has led several high-profile copyright cases against AI companies. “Our clients deserve fair compensation when their creative work is used.”

Salesforce has declined to comment on the lawsuit.

In an ironic twist, the complaint notes that Salesforce CEO Marc Benioff has previously criticized other AI firms for using “stolen” training data, arguing that compensating creators would be “very easy to do.” The lawsuit quotes that statement, suggesting Salesforce failed to follow its own advice.

The case adds to a growing list of legal battles testing how intellectual property laws apply in the age of AI model training, with potentially wide-ranging implications for the industry.

Apple Hit With Lawsuit Over Use of Books in AI Training

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Apple was sued Friday in federal court in Northern California by authors who accuse the company of illegally using copyrighted books to train its “OpenELM” large language models. The proposed class action, filed by writers Grady Hendrix and Jennifer Roberson, claims Apple copied protected works without consent, credit, or compensation.

“Apple has not attempted to pay these authors for their contributions to this potentially lucrative venture,” the lawsuit alleges. Neither Apple nor the plaintiffs’ lawyers immediately commented.

The case adds Apple to the growing list of tech giants—Microsoft, Meta, and OpenAI among them—facing litigation over whether training AI on copyrighted material constitutes infringement or fair use. On the same day, Anthropic agreed to a $1.5 billion settlement with authors who accused it of training its Claude chatbot on pirated books, a deal hailed as the largest copyright recovery in history.

According to the lawsuit, Apple’s models were trained on a known dataset of pirated books, allegedly including works by Hendrix and Roberson. The case seeks damages and legal recognition that Apple must compensate authors when their intellectual property is used to build AI systems.

The dispute underscores the escalating clash between AI developers and creators, as courts weigh how copyright law applies to massive datasets powering generative AI. With multiple cases now moving forward in U.S. courts, the outcome could reshape both the AI industry and protections for authors in the digital era.