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Amazon Checkout Glitch Disrupts Labor Day Sale

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Amazon’s checkout process faced a significant technical snag on Friday, leaving customers unable to complete their purchases during the highly anticipated Labor Day sale. The website displayed error messages featuring images of dogs, a familiar indicator of Amazon’s system issues, sparking frustration among shoppers and numerous posts on social media.

Despite the checkout problems, Amazon Web Services (AWS), which powers much of the e-commerce giant’s infrastructure, did not report any outages. Typically, AWS disruptions can cause widespread internet issues due to its vast number of clients, but in this case, the problem appeared to be isolated to Amazon’s checkout system.

An Amazon spokesperson has yet to provide an official statement regarding the outage.

The technical hiccup hit during a crucial time for Amazon, as it had begun promoting significant discounts ahead of the U.S. Labor Day weekend. However, customers looking to take advantage of these deals were left unable to finalize their purchases. Amazon’s Help account on the X platform recommended that users contact customer support for assistance.

Such incidents have the potential to negatively affect sales and customer perceptions of Amazon’s services, an issue the company has previously flagged to investors. Despite this, Amazon reported strong sales in the second quarter of 2024, totaling nearly $148 billion.

Amazon Prime Day 2024 to Offer Deals on OnePlus 12, MacBook Air M1, iPhone 13, and More

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iPhone 13 Set to Be Discounted to Rs. 47,999 During Amazon Prime Day 2024 Sale. Devamını Oku

Tech Surge and BOJ’s Dovish Comments Boost Wall Street

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Wall Street’s main indexes advanced on Wednesday, supported by gains in megacap stocks and a dovish shift by Japan’s top policymaker after a surprise interest rate hike last week that had triggered volatility in global markets. Major technology stocks saw gains of at least 2%, led by Amazon.com rising 2.6%, though Tesla dipped nearly 1%. All major S&P sectors were trading higher, with information technology and energy leading the gains. Michael Landsberg, chief investment officer at Landsberg Bennett Private Wealth Management, noted, “Many investors are sitting on big gains in tech stocks … so it’s important for investors to right size their risk,” while predicting continued volatility.

The CBOE Volatility Index, Wall Street’s fear gauge, declined to 23.09 points from a high of 65.73 on Monday. A surprise rate hike by the BOJ on July 31 to a level unseen in 15 years had sparked a global stock rout as investors unwound their sharp yen carry trade positions. However, on Wednesday, global equity markets extended their rebound after Bank of Japan Deputy Governor Shinichi Uchida indicated the central bank would not raise rates when financial markets are unstable, pushing the yen lower and boosting market sentiment.

By 11:22 a.m. ET, the Dow Jones Industrial Average rose 350.48 points, or 0.90%, to 39,348.14, the S&P 500 gained 71.02 points, or 1.36%, to 5,311.05, and the Nasdaq Composite gained 268.20 points, or 1.64%, to 16,635.06. The S&P 500 and the Nasdaq ended Tuesday more than 1% higher following comments from Federal Reserve officials that eased recession worries and shifted the spotlight back to earnings.

Fortinet jumped 24.6% after raising its annual revenue forecast, while Airbnb slid 12.7% after forecasting third-quarter revenue below estimates and warning of shorter booking windows. Walt Disney fell 1.9% predicting a ‘moderation in demand’ at its theme parks, Super Micro Computer lost 16.3% after reporting quarterly adjusted gross margins below estimates, and Amgen fell 4.4% due to higher expenses offsetting revenue increases. The markets await further commentary on monetary policy from U.S. central bank officials next week, ahead of Fed Chair Jerome Powell’s speech at the Jackson Hole event.