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Huawei aims to expand role in Brazil’s data center market amid pending tax incentives

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Chinese technology giant Huawei has expressed interest in strengthening its position as a supplier of data center solutions in Brazil, Reuters reported on Thursday. While Huawei clarified it does not plan to invest directly in data centers, the company is keen to provide connectivity, storage, and energy solutions for the growing market.

Huawei’s Latin America and Caribbean Vice President of Public Relations, Atilio Rulli, emphasized the importance of the Brazilian government implementing upcoming tax-break incentives designed to attract tech investments. “We want the government to implement these incentives, which are good for the country, and the time has to be now,” he said.

Brazil, Latin America’s largest economy, is working to build a strong data center industry leveraging its abundant renewable energy resources. The government’s tax-break plan is expected to be sent to Congress soon, according to a finance ministry adviser.

The country has already attracted attention from major players such as ByteDance, TikTok’s parent company, as part of its digital infrastructure expansion.

Huawei reaffirmed its commitment to supporting Brazil’s digital transformation with reliable, scalable, and sustainable data center solutions once government incentives come into force.

AT&T to Offer Bill Credits for Outages to Enhance Customer Satisfaction

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AT&T announced a new initiative on Wednesday to offer bill credits for network outages as part of its efforts to improve customer satisfaction and restore trust in the company. This comes after the telecom industry experienced significant disruptions in 2024, including a nationwide wireless service outage in February, which lasted over 12 hours and affected millions of calls, including blocking 911 emergency services.

In response to the February outage, AT&T provided affected customers with a full day of service credit. The latest initiative, called the “AT&T Guarantee,” will automatically offer bill credits to customers who experience network interruptions. Fiber users who face outages of 20 minutes or more, and wireless customers who encounter disruptions lasting 60 minutes or longer, will receive a credit equivalent to one full day of service.

This move is part of AT&T’s ongoing efforts to rebuild customer trust after a period of losing market share. Jenifer Robertson, executive vice president of AT&T Mass Markets & Mobility, emphasized that the company had been focused on regaining trust through improvements in pricing, products, and promotional offers.

The “AT&T Guarantee” initiative, which will launch Thursday, reflects the company’s commitment to offering reliable connectivity. AT&T has topped customer satisfaction rankings for business wireless service among large enterprises for three consecutive years, according to J.D. Power.

AT&T has invested more than $140 billion in its network and nearly a billion dollars in customer care and operations since 2019, aiming to further improve its service and customer experience.