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Diligent Robotics Recruits Cruise Executives to Expand Beyond Healthcare

Diligent Robotics, known for its humanoid robot Moxi that supports hospitals by handling tasks like delivering supplies and lab samples, is gearing up to broaden its focus beyond healthcare logistics. On Thursday, the company announced the addition of two senior executives from Cruise, the autonomous robotaxi firm, signaling a strategic push into wider commercial markets.

Rashed Haq, formerly head of AI and robotics at Cruise, has joined Diligent as chief technology officer. He will lead the development of the company’s AI strategy, leveraging his experience in deploying large-scale autonomous systems. Todd Brugger, Cruise’s former chief of operations, steps in as Diligent’s chief operations officer, where he will be responsible for scaling the company’s operations and commercial growth across various industries.

Andrea Thomaz, CEO of Diligent Robotics, highlighted the value of their expertise, stating that Haq and Brugger’s backgrounds in autonomous vehicle technology are vital as the company expands its robotic solutions beyond hospitals.

Since its launch, Moxi has completed over one million deliveries in more than 30 hospitals across the United States, saving nearly 600,000 staff hours. Looking ahead, Diligent plans to be a leader in embodied AI, targeting the deployment of more than 3,000 robots by 2030.

Specialized Robots Surge as Investors Favor Function Over Flash

Investors are pouring billions into task-specific robots that prioritize utility over flair, signaling a shift from the pursuit of humanoid machines to efficient, profitable automation. These boxy, utilitarian robots — more warehouse workhorse than sci-fi android — are quietly transforming industries by doing one thing well: repeating a task reliably and cheaply.

Instead of dancing or flipping like Boston Dynamics’ Atlas, these machines haul industrial parts, collect waste, deliver hospital supplies, and inspect equipment. The appeal? Predictable performance, scalable deployment, and a clearer path to returns.

“We’ve found that by solving a very specific problem in a high-need area like healthcare, we can create a sustainable business model,” said Andrea Thomaz, CEO of Diligent Robotics, maker of the hospital-assistant robot Moxi.

Investment Boom in Purpose-Built Robots

According to PitchBook, robotics firms raised $2.26 billion globally in Q1 2025, and over 70% of that went to companies building task-focused robots — a clear vote of confidence in function-first machines.

  • Ati Motors, based in Bengaluru, has deployed hundreds of its Sherpa Tug robots across 50+ industrial sites, hauling loads of over 1,000 kg for clients like Hyundai, Bosch, and Forvia.

  • ViaBot, backed by Era Ventures, focuses on automating trash collection in parking lots.

  • Diligent Robotics’ Moxi helps in hospitals by handling supply deliveries and lab sample transport, reaching product-level profitability.

CEO Saurabh Chandra of Ati Motors credited Nvidia’s Orin NX chip for enabling real-time AI on the edge, reducing dependency on cloud infrastructure and improving robot autonomy.

Humanoids Lag Behind in Practical Use

In contrast, companies pursuing general-purpose humanoid robots face serious challenges:

  • Lack of physical training data: Unlike language models trained on internet-scale datasets, robots must learn by doing.

  • Cost and complexity: Hardware alone can cost $50,000–$200,000 per unit, much higher than the $5,000–$100,000 range for task-specific bots.

  • Limited environments: Even advanced humanoids like those from Figure AI are confined to structured settings like car factories.

“(True) general-purpose robots have not really been invented yet,” said Marc Theermann, Chief Strategy Officer at Boston Dynamics. “Anyone claiming commercial general-purpose deployment is over-promising and will under-deliver.”

Boston Dynamics is instead capitalizing on niche opportunities like Spot, a quadruped robot used for industrial inspection.

Strategic Outlook

Investors see current deployments of functional robots as proving grounds for a future where humanoid robots may eventually scale, once reliability and cost barriers are overcome.

“There will be robots built for a task doing something very useful, very cost-effectively,” said Raja Ghawi of Era Ventures. “And as that gets better, people will realize there is a good reason to have a full humanoid.”