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Zoom Raises Annual Forecasts as AI Integration Drives Growth

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Zoom Communications has raised its full-year revenue and profit outlook, citing strong demand for its hybrid work solutions and the integration of AI-powered tools across its platform.

The company now expects fiscal 2026 revenue to reach between $4.80 billion and $4.81 billion, slightly above its earlier forecast and consensus estimates of $4.79 billion. Adjusted profit per share is projected between $5.56 and $5.59, a significant increase from the previous range of $5.34 to $5.37 and well ahead of analyst expectations of $5.41.

The upgrades come as Zoom expands its AI capabilities, particularly through its AI Companion, which saw major updates in March. The platform now supports functions like meeting summaries, shift overviews, and automated clip generation, enhancing productivity and collaboration for users in hybrid and remote settings.

“Across online and enterprise, the majority of the business in the first quarter saw no change in buying behavior, still strong demand,” said CFO Michelle Chang.

Chang also noted that despite increased scrutiny on deal terms among some large U.S. clients, Zoom did not suffer any significant losses during the quarter.

Q1 Performance and Strategic Momentum

For the first fiscal quarter ended April 30:

  • Revenue stood at $1.17 billion, in line with Wall Street expectations.

  • Adjusted earnings were $1.43 per share, exceeding forecasts of $1.31.

The results indicate that Zoom’s pivot from a pandemic-era video calling staple to a more diversified enterprise communications platform is gaining traction.

Industry analysts responded positively to the company’s evolution.

“With a beefed-up buyback program and AI Companion upgrades now spanning everything from shift summaries to clip generation, Zoom finally has the makings of a new story to tell,” said Jeremy Goldman, senior director at Emarketer.

Zoom’s increased focus on enterprise customers, AI-driven enhancements, and broader collaboration tools is helping it stay relevant amid fierce competition from platforms like Microsoft Teams and Google Meet.