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Salesforce faces lawsuit from authors over AI model training data

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Salesforce (CRM) is facing a proposed class action lawsuit accusing it of using copyrighted books without permission to train its xGen artificial intelligence models. The complaint, filed Wednesday in a U.S. court, was brought by authors Molly Tanzer and Jennifer Gilmore, who allege that the cloud-computing firm infringed their copyrights by using their works to develop language-processing AI.

The lawsuit claims Salesforce used “thousands of pirated books” written by the plaintiffs and other authors to train its AI systems, echoing similar suits filed against other tech giants like OpenAI, Microsoft, and Meta over the use of copyrighted material in AI training datasets.

“It’s important that companies that use copyrighted material for AI products are transparent,” said Joseph Saveri, the authors’ attorney, who has led several high-profile copyright cases against AI companies. “Our clients deserve fair compensation when their creative work is used.”

Salesforce has declined to comment on the lawsuit.

In an ironic twist, the complaint notes that Salesforce CEO Marc Benioff has previously criticized other AI firms for using “stolen” training data, arguing that compensating creators would be “very easy to do.” The lawsuit quotes that statement, suggesting Salesforce failed to follow its own advice.

The case adds to a growing list of legal battles testing how intellectual property laws apply in the age of AI model training, with potentially wide-ranging implications for the industry.

Salesforce shares jump as $60 billion forecast boosts investor confidence

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Salesforce shares jump as $60 billion forecast boosts investor confidence

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Salesforce shares rose more than 6% in premarket trading on Thursday after the company projected over $60 billion in revenue by 2030, easing investor concerns over slowing growth amid rising competition from AI-powered tools.

The optimistic forecast, announced at Salesforce’s Dreamforce event, signals a strong recovery for the Marc Benioff-led firm, which earlier this year reported its first revenue decline in nearly three years. The projection excludes the impact of Salesforce’s planned $8 billion acquisition of Informatica, expected to close in the first half of 2026.

The deal will strengthen Salesforce’s artificial intelligence capabilities, integrating Informatica’s data management and governance tools into its cloud ecosystem. Analysts said the improved outlook and a $7 billion share buyback plan reflect management’s “confidence in durable free cash flow and sustained bookings growth.”

J.P. Morgan analysts noted that the new forecast could “shift the narrative toward sustainable double-digit growth,” while Jefferies said Salesforce’s expanding margins could bring it in line with other large-cap peers by the end of the decade.

Salesforce has been rapidly embedding AI partnerships into its platform, expanding collaborations with OpenAI and Anthropic to enhance its Agentforce 360 system. The company has also pledged to invest $15 billion in San Francisco over the next five years to drive AI adoption across its services.

Salesforce projects over $60 billion in revenue by 2030 as AI rollout accelerates

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Salesforce has raised its long-term outlook, forecasting revenue of more than $60 billion by 2030, surpassing Wall Street’s expectations of $58.37 billion. The projection, revealed during the company’s Dreamforce event, underscores confidence in its aggressive push to integrate artificial intelligence across all cloud services.

The forecast excludes the impact of Salesforce’s pending $8 billion acquisition of Informatica, a deal aimed at strengthening the company’s AI and data management capabilities. Informatica’s software helps businesses handle complex data integration and governance — key to powering AI-driven decision-making across Salesforce’s platform.

The company’s new Agentforce AI platform, which automates tasks and enhances operational efficiency, is expected to play a major role in future growth. Salesforce said Agentforce 360 will soon be available globally across its cloud suite, offering businesses new tools to improve productivity and cut costs.

Despite economic uncertainty and cautious corporate spending, Salesforce remains optimistic. Its shares jumped nearly 4% in after-hours trading following the announcement, even as the stock is still down 29% this year.

In addition to its growth forecast, Salesforce unveiled a $7 billion share buyback program to be completed over the next six months — a signal of confidence in its long-term profitability and cash flow strength.