Telstra Fined $12 Million for Secretly Slowing Internet Speeds of Nearly 9,000 Customers

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Australia’s largest telecommunications company, Telstra, has been ordered to pay A$18 million (about $11.9 million) after a court found it misled thousands of customers by reducing their internet speeds without informing them, the Australian Competition and Consumer Commission (ACCC) announced on Friday.

According to the ACCC, Telstra migrated 8,897 customers from its low-cost brand Belong to a plan with half the original upload speed between October and November 2020, without any notification or consent. This left users unknowingly paying for a downgraded service.

“Telstra’s failure to inform customers that their broadband service had been changed denied them the opportunity to decide whether the changed service was suitable for their needs,” said ACCC Commissioner Anna Brakey. The regulator emphasized that customers deserve transparency and control over the quality of the services they pay for.

Beyond the fine, Telstra has committed to compensating affected customers, offering A$15 credits or refunds for every month they were on the reduced-speed plan. A Telstra spokesperson told Reuters that the company accepted the court’s decision and was finalizing remediation efforts.

The ruling adds to growing regulatory scrutiny of Australia’s telecom sector, particularly after Optus—one of Telstra’s main competitors—suffered two emergency call outages last month, one of which was linked to four deaths.

On the market, Telstra shares fell 0.7% following the announcement, while the broader Australian benchmark index (.AXJO) rose 0.5%.

The case underscores how digital infrastructure providers are increasingly being held accountable for consumer transparency and service integrity, as Australia tightens oversight over its critical communications networks.

Shein’s First Permanent Stores in France Ignite Fierce Backlash from Retailers and Officials

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Fast-fashion giant Shein is taking its first major step into physical retail in France, announcing plans to open permanent stores this November in collaboration with Société des Grands Magasins (SGM). The rollout includes a flagship location on the sixth floor of Paris’s BHV department store and additional stores in Galeries Lafayette branches across Dijon, Grenoble, Reims, Limoges, and Angers.

Until now, Shein’s presence in physical retail was limited to short-term pop-up stores designed for marketing. The partnership with SGM, however, signals a significant strategic shift—one that has immediately triggered political and industry backlash.

Galeries Lafayette, which licenses its name to SGM through a franchise agreement, said it opposes the decision and intends to block the openings, citing Shein’s “ultra fast fashion practices” as incompatible with its brand’s values. “This decision contradicts our commitment to quality, sustainability, and responsible commerce,” the group stated.

The criticism has extended beyond retail circles. Paris Mayor Anne Hidalgo denounced the plan as incompatible with the city’s sustainability goals, warning that it undermines efforts to promote local and eco-friendly businesses. “We are extremely concerned by BHV’s decision to host the first permanent Shein store in France,” she wrote on LinkedIn, calling for support of ‘sustainable local commerce.’

Industry leaders also reacted sharply. Yann Rivoallan, president of the Fédération Française du Prêt-à-Porter Féminin, accused Shein of “destroying dozens of French brands” and warned that the new megastore would “flood the market with disposable products.” The backlash comes as French lawmakers advance a draft bill to regulate fast fashion, potentially banning Shein from advertising in France.

Shein’s model—offering €12 dresses and €20 jeans shipped directly from Chinese factories—has upended the retail landscape by exploiting customs exemptions for low-value parcels. The company claims its online-only model keeps waste minimal, but the shift to physical stores could challenge that efficiency by forcing it to maintain inventory and absorb higher operating costs.

The expansion also coincides with regulatory shifts in major markets. The U.S. is phasing out Shein’s “de minimis” duty exemption, and the European Union is preparing similar reforms. Despite these headwinds, Executive Chairman Donald Tang insists Shein remains a favorite among rural and provincial shoppers, who often have fewer options for affordable fashion.

Whether these stores succeed—or spark a broader European backlash—will test Shein’s ability to translate its digital dominance into physical retail while navigating growing political, environmental, and cultural resistance.

Google warns of high-volume extortion emails targeting executives over alleged Oracle data theft

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Google says a wave of extortion emails is hitting corporate executives across multiple companies. The senders claim—without verified proof—to have stolen sensitive data from targets’ Oracle E-Business Suite environments. Google characterizes the campaign as “high volume” but says it lacks sufficient evidence to confirm the hackers’ claims.

The emails purport to come from actors affiliated with the Cl0p ransomware ecosystem. Attribution remains uncertain: some researchers see early indicators of a Cl0p link, while others note extensive overlap and copycat behavior among ransomware groups. Cl0p, in a message to Reuters, declined to provide details.

Oracle did not immediately comment. Meanwhile, Halcyon’s Ransomware Research Center reports observed demands ranging from several million dollars to as high as $50 million.

The campaign underscores a broader trend: threat actors leveraging claims of enterprise application compromise to pressure executives directly—banking on reputational risk and fear of operational disruption even when technical evidence is thin.