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FTC Probes AI Chatbots from Alphabet, Meta, OpenAI and Others

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The U.S. Federal Trade Commission (FTC) announced on Thursday that it has launched an inquiry into major providers of AI-powered consumer chatbots, including Alphabet (Google), Meta Platforms, OpenAI, Character.AI, Snap, and xAI.

Focus of the Inquiry

The FTC is demanding details on:

  • How chatbots are tested, measured, and monitored for potential negative impacts.

  • Monetization strategies, including how companies profit from user engagement.

  • Processing of user inputs and the generation of responses.

  • Use of conversation data, and whether it is exploited for advertising, training, or other commercial purposes.

Rising Scrutiny

Generative AI tools have recently drawn criticism following safety scandals:

  • Reuters revealed internal Meta policies that allowed chatbots to engage in romantic conversations with children.

  • OpenAI is facing a lawsuit alleging ChatGPT contributed to a teenager’s suicide.

  • Character.AI is under a separate lawsuit tied to another teen death.

Company Responses

  • Character.AI: said it will cooperate, highlighting new safety features rolled out over the past year.

  • Snap: welcomed the FTC’s focus, saying it supports policies that balance innovation with community protection.

  • Meta: declined to comment.

  • Alphabet, OpenAI, xAI: did not immediately respond.

Bigger Picture

The inquiry reflects Washington’s growing concern over AI risks, especially for children and vulnerable users. Regulators are looking to balance innovation with consumer protection, while lawsuits and scandals raise urgency for stricter oversight.

Senator Wyden Urges FTC Probe Into Microsoft Over Cybersecurity Failures

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U.S. Senator Ron Wyden has called on the Federal Trade Commission (FTC) to investigate Microsoft for what he described as “gross cybersecurity negligence” that he says poses an ongoing threat to U.S. national security.

In a September 10 letter to FTC Chairman Andrew Ferguson, Wyden accused Microsoft of creating vulnerabilities that have led to ransomware attacks on critical infrastructure, including health care organizations. He argued that Microsoft’s default Windows configurations and continued support for outdated encryption standards have left customers exposed.

Wyden compared the company to “an arsonist selling firefighting services,” saying its dominance in enterprise IT leaves agencies and firms with “no choice” but to use its products despite the risks.

The Ascension Case

Wyden highlighted the May 2024 ransomware attack on Ascension, a major U.S. hospital operator, as a prime example. Hackers reportedly exploited a contractor’s laptop after a malicious link appeared through Microsoft’s Bing search engine, eventually breaching Ascension’s Active Directory server and exposing the data of 5.6 million people.

Wyden said Microsoft’s default encryption settings — particularly support for the outdated RC4 standard — facilitated the attack.

Microsoft’s Response

Microsoft acknowledged that RC4 is insecure but stressed it makes up “less than 0.1% of traffic.” The company said it discourages use of RC4 but cannot yet fully disable it because “disabling its use completely would break many customer systems.”

The company pledged to disable RC4 by default in certain Windows products starting Q1 2026 and to roll out additional mitigations.

Broader Context

Wyden has repeatedly urged scrutiny of Microsoft’s role in cyber incidents, including the July 2023 breach by Chinese-linked hackers who stole thousands of U.S. officials’ emails.

The FTC confirmed receipt of Wyden’s letter but offered no further comment.

The senator’s push comes amid broader concerns that the monopoly-like grip of Microsoft on enterprise IT both amplifies security risks and limits customers’ ability to choose safer alternatives.

Trump-Musk Clash Triggers Scrutiny Fears Across Tesla, SpaceX, and Other Ventures

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Former U.S. President Donald Trump’s call to review subsidies awarded to Elon Musk’s companies has sparked concerns of heightened regulatory scrutiny across the billionaire’s business empire, which spans automotive, space, energy, brain tech, and social media. The threat of government intervention may disrupt operations or stall innovation in several of Musk’s ventures. Here’s a breakdown of the U.S. agencies involved:

National Highway Traffic Safety Administration (NHTSA)
Tesla is under continued investigation by the NHTSA, especially concerning its advanced driver assistance systems. The agency is reviewing incidents involving Tesla’s robotaxi service in Austin, including videos showing vehicles misbehaving in traffic and in adverse weather. These inquiries extend broader probes into Tesla’s Full Self-Driving (FSD) technology, particularly related to safety during poor visibility.

Federal Communications Commission (FCC)
The FCC has begun reviewing its spectrum sharing policies, which could affect SpaceX’s Starlink satellite internet service. SpaceX is seeking new spectrum access to expand satellite coverage, but decades-old limits on signal power remain a barrier. The review could influence future Starlink deployments and broadband expansion goals.

Food and Drug Administration (FDA)
Neuralink, Musk’s brain implant startup, falls under the FDA’s oversight. After an initial rejection due to safety concerns, the FDA granted clearance for clinical trials, which are currently underway in the U.S. Neuralink is also exploring trials in Canada. The FDA will decide if Neuralink’s implants can eventually be marketed.

Environmental Protection Agency (EPA)
The EPA monitors SpaceX’s wastewater output at its Texas launch site and coordinates with other federal agencies under the National Environmental Policy Act. SpaceX’s rocket activities must pass environmental impact assessments to ensure compliance with land, water, and wildlife protection standards.

Federal Aviation Administration (FAA)
In September, the FAA proposed a $633,000 fine against SpaceX for violating licensing requirements before two 2023 launches. The FAA continues to investigate the company’s safety compliance, especially after repeated rocket explosions. Additional restrictions may follow.

Securities and Exchange Commission (SEC)
Musk is facing litigation from the SEC related to his 2022 acquisition of Twitter (now X). The agency has also probed Neuralink’s compliance and transparency, according to a December 2023 letter from Musk’s attorney, posted on X.

Federal Trade Commission (FTC)
The FTC oversees data and privacy protections at Musk’s social media platform, X. The agency is also investigating antitrust allegations, reviewing whether media watchdog groups coordinated an advertiser boycott that Musk claims is illegal.

Regulatory Risk Outlook
Trump’s renewed focus on Musk’s government support could pave the way for increased enforcement or changes to existing subsidies, affecting growth trajectories across his enterprises. With Musk already under the microscope at multiple agencies, the political escalation adds another layer of complexity.