Jumia rebounds, experiencing growth in total sales and orders in Q1 2024

Jumia’s Q1 2024 report showcases a remarkable performance despite challenges in quarterly active customers. The company achieved substantial growth in revenue and gross merchandise volume (GMV), indicating resilience and strategic adaptability.

Despite a slight decline in quarterly active customers, Jumia’s revenue surged by 19% year-over-year to $48.9 million, driven by sales of larger ticket items, higher commissions, and corporate sales. The GMV also saw growth of 5% year-over-year to $181 million, reflecting efforts to enhance product assortment and improve marketing efficiency.

Jumia’s disciplined expense management and streamlining of its logistics network resulted in a reduction in quarterly cash burn to $19.1 million, showcasing the company’s commitment to cost reduction and improving gross margins. This effort led to a significant drop in operating loss and adjusted EBITDA loss, demonstrating progress towards profitability.

Jumia reduces losses by over 90% in Q4 amid focus on restoring order and  GMV growth | TechCrunch

CEO Francis Dufay highlighted the achievement of returning to growth in GMV and orders, emphasizing the company’s ability to grow despite workforce reductions and cost-cutting measures. The increase in average order value and quarterly orders further underscores Jumia’s success in attracting a higher-quality customer base and driving repurchase rates.

Overall, Jumia’s Q1 2024 performance reflects its resilience, strategic focus on growth, and efforts to achieve profitability in the e-commerce market in Africa.