Truecaller Introduces Enhanced AI Feature for Improved Protection Against Spam Calls
Exclusive to Android: Truecaller’s Latest AI Enhancement Targets Spam Calls
Truecaller has raised the bar in the battle against spam calls with the introduction of a new artificial intelligence (AI) feature designed to provide enhanced protection against unwanted solicitations and potential scams. Exclusive to its Android app, this feature automatically blocks all spam calls, offering users a heightened level of security and peace of mind. Marketed as the ‘Max’ protection tier, this feature is positioned as a premium offering, available exclusively to paid subscribers of the Truecaller app. The swift rollout of this feature underscores Truecaller’s commitment to staying ahead of the curve in addressing evolving threats in the digital communication landscape.
Accessible via the app’s settings menu under the ‘Block’ section, the new feature represents a significant upgrade for Truecaller users seeking robust spam call protection. Previously, users could choose between two options: ‘Off’ and ‘Basic’. While the ‘Off’ setting merely identified spam callers without taking action, the ‘Basic’ mode automatically blocked calls from numbers reported as spammers by the community. With the introduction of the ‘Max’ tier, Truecaller users now have the option to proactively block calls from all known spammers, albeit with a caveat that legitimate calls from businesses may also be affected.
The implementation of this feature follows rigorous testing and refinement, with Truecaller leveraging a multitude of algorithms across its global markets to identify and thwart spam numbers effectively. According to Kunal Dua, Vice President of Search at Truecaller, the company relied on its AI systems to deploy the feature, drawing on user feedback to continuously enhance its capabilities. This iterative approach underscores Truecaller’s commitment to delivering a seamless and intuitive user experience while prioritizing user privacy and security.
Truecaller’s latest AI enhancement builds upon its recent introduction of call recording and AI-powered transcription features in India, signaling the company’s ongoing efforts to innovate and adapt to the evolving needs of its user base. As Truecaller continues to refine its arsenal of features and services, users can expect further advancements aimed at enhancing their communication experience and safeguarding them against emerging threats in an increasingly interconnected world.
Truecaller has rolled out a new artificial intelligence (AI) feature that will block all spam calls automatically, offering better security from spammers and potential scammers. The feature, which is only available on its Android app, adds a new ‘Max’ protection tier for spam calls. It is being added as a premium feature and will only be available to the paid users of the app. Notably, the new feature comes less than a month after Truecaller introduced call recordings and AI-powered transcriptions feature in India.
Paid subscribers on the Truecaller app can head to Settings > Block to find the new feature. Earlier this setting offered two tabs — Off and Basic — for users to choose from. When set to Off, spam callers are identified but not blocked, and in Basic mode, the app automatically blocks calls from numbers which have been mass-reported to be spammers. Now, there is a new tab labeled Max. We, at Gadgets 360, were able to confirm the addition of this feature.
Upon selecting Max, the app will automatically block calls from all known spammers. This setting also comes with a warning that it might block calls from some legitimate businesses. In an interaction with TechCrunch, Kunal Dua, Vice President of Search at Truecaller explained that the company tested “multiple dozen algorithms” across different markets it operates in to identify spam numbers and then used its AI systems to deploy the feature. The company also added that it has taken user feedback to make improvements to the feature and will continue to do so.
