Viber Rolls Out AI-Powered Message Summary Feature for Users

Viber, or Rakuten Viber, has introduced a new artificial intelligence (AI)-powered feature for its users. The cross-platform instant messaging platform now offers a chat summarization feature that allows users to get up-to-date with unread messages through brief AI-generated summaries. This feature is being rolled out in select regions, with plans to expand it to more areas soon. Notably, Google offers a similar capability with its Gemini AI, which provides Google Chat conversation summaries in Spaces.

The announcement was made by Rakuten, Viber’s parent company, via a press release. The company revealed that the AI feature is powered by OpenAI’s GPT models. Currently, the chat summary feature is available only for group chats, not for individual conversations. Rakuten stated, “The AI summarizer extracts the most important parts of a user’s group conversations and, in an instant, concisely conveys in bullet points what has been discussed.”

According to Rakuten, the AI can summarize up to 100 unread messages. When a user enters a group chat with multiple unread messages, they will be prompted to receive an optional summary of the missed portion of the conversation. By clicking on the icon, the AI will send a message summarizing the key points of the conversation in bullet points. This feature aims to save users time by reducing the need to scroll through numerous messages to understand the context of the discussion and helps ensure no important conversations are missed.

The AI-powered message summary feature is currently available in the United States, the Philippines, Ukraine, Japan, Bulgaria, and Poland. Rakuten plans to roll out this feature to additional regions in the future.

Viber, or Rakuten Viber, has introduced a new artificial intelligence (AI)-powered feature for users. The cross-platform instant messaging platform is offering a chat summarisation feature that will allow users to get up-to-date with unread messages with a brief summary using AI. The feature is being rolled out to select regions, and the company has revealed that it plans to expand it to more regions soon. Notably, Google offers a similar feature with its Gemini AI where it allows users to get Google Chat conversation summaries in Spaces.

The announcement was made by Rakuten, the parent company of Viber, via a press release. The company revealed that the AI feature is powered by OpenAI’s GPT models. The chat summary feature is currently only available in group chats, and not in individual conversations. The company said, “The AI summarizer extracts the most important parts of a user’s group conversations and, in an instant, concisely conveys in bullet points what has been discussed.”

As per the company, the AI can summarise up to 100 unread messages. When a user enters a group chat with multiple unread messages, they will be prompted to receive an optional summary of the missed part of the conversation. If the user clicks on the icon, the AI will send a message with the key portions of the conversation conveyed in bullet points. The company said that this feature will save users’ time in scrolling up to go through multiple messages to understand the context of the situation. It will also help in not missing any important conversations.