Uber Launches Metro Ticketing on App with Delhi Metro Integration via ONDC
Uber has announced the launch of metro ticketing on its platform, beginning with Delhi Metro, in partnership with the Open Network for Digital Commerce (ONDC). This marks Uber’s first integration with India’s digital public infrastructure, aiming to provide a more connected and seamless experience for urban commuters. Users in Delhi can now plan and pay for metro rides directly through the Uber app, streamlining the multimodal travel experience.
The integration is part of a broader initiative, with Uber confirming that three additional cities across India will be brought onto the platform in 2025. In addition to expanding metro ticketing, the company also revealed plans to launch a B2B logistics solution powered by the ONDC network. This service will enable businesses to book on-demand delivery services from Uber’s logistics network without the need to maintain their own fleets.
This latest move builds on a Memorandum of Understanding (MoU) signed in 2024 during Uber CEO Dara Khosrowshahi’s visit to India. At the time, Uber committed to working closely with ONDC to help scale India’s digital public goods. “Today’s launch is a tangible realization of that commitment,” the company said in a statement, emphasizing its goal of making urban mobility more inclusive, sustainable, and seamlessly integrated.
Commenting on the development, Uber’s Chief Technology Officer, Praveen Neppalli Naga, highlighted the significance of collaborating with ONDC, calling India’s digital public infrastructure a leap forward in population-scale technology. Vibhor Jain, Acting CEO and COO of ONDC, welcomed Uber’s participation, stating that it represents a major step toward expanding trusted and interoperable digital access in India. He added that this collaboration opens new avenues for multimodal transport and a more unified logistics framework across the country.