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Apple Vision Pro Sees High Return Rates Amid Comfort and Productivity Concerns, Reports Suggest

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Concerns Arise Over Weight of Apple Vision Pro: Up to 650g Depending on Configuration

Since its debut in the US market on February 2, the Apple Vision Pro has garnered significant attention, not only for its cutting-edge technology but also for the challenges some users are facing with its ergonomics and functionality. As the initial excitement of owning Apple’s latest innovation begins to wane, reports have emerged indicating a growing number of early adopters are opting to return the mixed reality headset within the stipulated 14-day return window. While the Vision Pro comes with a premium price tag and promises a transformative mixed reality experience, customers appear to be grappling with unexpected discomforts and usability issues.

According to insights gathered from various social media platforms and user forums, a recurring theme among dissatisfied customers revolves around physical discomforts induced by wearing the headset for prolonged periods. Many users have reported experiencing headaches, motion sickness, and eye irritation, which have been attributed to the weight and design of the device. The Apple Vision Pro, depending on its configuration, can weigh up to 650g, a factor that significantly contributes to the strain felt by users during extended use. Additionally, the presence of a separate battery pack, connected externally via cable, further adds to the overall weight, tipping the scales at 353g.

The Verge, in a recent report, highlighted the increasing number of users voicing their intention to return or having already returned their Vision Pro units. These decisions, it seems, are driven primarily by the challenges posed by physical discomfort rather than shortcomings in the device’s technological capabilities.

Despite Apple’s reputation for delivering sleek and user-friendly products, the Vision Pro’s design and weight distribution have raised concerns among consumers, underscoring the importance of ergonomics in the development of wearable technology. As the company navigates this feedback, it remains to be seen how Apple will address these issues and refine the user experience of its ambitious mixed reality headset.

 

 

However, the report adds that virtual reality headset users have “anecdotally reported dry eyes and redness for years,” and that almost all wearable devices have varying degrees of drawbacks depending on their compatibility with each unique human body. For instance, smart ring users face issues with inaccurate sizes, while smartwatch users may have trouble with the disproportionate size and weight of the watch capsule as compared to an individual’s wrist size.

The report also notes that some Apple Vision Pro users are not happy with the productivity of the ‘spatial computer’ as opposed to that of the usual PC or laptop, especially given its very high price range. It starts at $3,499 (roughly Rs. 2.9 lakh) for the base 256GB option, while the 512GB and 1TB options are priced at $3,699 (roughly Rs. 3.07 lakh) and $3,899 (roughly Rs. 3.24 lakh), respectively. Users complained that “looking at Figma screens made them feel dizzy” and that it is difficult to multitask and switch between the tabs, the report said. One user also claimed that Vision Pro does not support all file types.

Meta CEO Mark Zuckerberg was also left unimpressed with the Apple Vision Pro. In a video posted on his Instagram account on Tuesday, Zuckerberg reviewed the Apple headset and concluded that Meta’s own Quest 3 headset was “the better product, period.”

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