Britain’s Competition and Markets Authority (CMA) has raised concerns about the state of competition in the mobile browser market, dominated by Apple and Google. The CMA’s independent inquiry group published a final report supporting its decision to open an investigation into the sector in January, stating that the market was not functioning well for consumers or businesses.
The majority of the report’s concerns were focused on Apple’s Safari browser, particularly its policies surrounding internet access on Apple devices. In response to provisional findings published in November, the CMA launched an investigation under its expanded powers to assess whether Apple and Google hold “strategic market status” (SMS) in mobile ecosystems, a broader focus than just the browser market.
The CMA suggested that if either company were designated with SMS status, it could lead to regulatory interventions, such as improving the ability of competitors to offer new features. Apple responded, stating that it prioritizes user trust and believes the remedies proposed would harm privacy and security. The company expressed concerns about the report and pledged to continue constructive dialogue with the CMA.
Google defended its position, highlighting that the Android ecosystem’s openness has expanded choice and lowered costs, which it claims democratizes access to smartphones and apps. Google also pledged to work collaboratively with the CMA to create a regulatory environment that fosters innovation.
The report revealed that Apple’s Safari and Google’s Chrome browsers dominate the mobile browser market, with Safari accounting for 88% of browser usage on Apple devices and Chrome holding 77% of the market on Android devices in 2024. Margot Daly, chair of the independent inquiry group, emphasized that the lack of competition in the browser space was stifling innovation and welcomed the CMA’s action to explore SMS investigations into the two tech giants.
The CMA expects to complete its SMS investigations later this year.