Amazon and Flipkart, two of the largest e-commerce platforms in India, have been found in violation of Indian quality control regulations during raids conducted by the Bureau of Indian Standards (BIS) on Wednesday. The raids, which took place in the Tiruvallur district of Tamil Nadu, uncovered that both companies were storing, selling, and exhibiting products that lacked the required BIS standard certification, a mandatory requirement for certain goods in India.
At the Amazon warehouse, officials seized over 3,000 products, including flasks, insulated food containers, toys, and ceiling fans, all of which were found to be missing the BIS standard mark. Flipkart faced similar issues, with products like diapers, casseroles, and stainless steel water bottles being confiscated.
In response, Amazon India emphasized that it was working closely with regulators to address the matter, while Flipkart stated that it had processes in place to ensure sellers comply with Indian laws and that it regularly conducts audits to verify compliance.
The raids add to the mounting regulatory challenges faced by both companies. In recent months, Amazon and Flipkart have been under investigation for various issues, including anti-trust violations. Last September, both platforms were accused of favoring certain sellers, and in November, authorities conducted raids on several sellers after an investigation revealed that Amazon had used small groups of sellers to bypass Indian laws.
With India’s e-commerce market estimated to reach $160 billion by 2028, these regulatory issues are becoming increasingly important for both Amazon and Flipkart as they continue to dominate the market.