Amazon Pharmacy will begin offering in-person prescription pickup for the first time through electronic kiosks located inside its One Medical primary care clinics, starting in Los Angeles this December. The kiosks will dispense common medications such as antibiotics, asthma inhalers, and blood pressure treatments, marking a new step in Amazon’s healthcare expansion.
The initiative aims to reduce shipping costs and make prescriptions more accessible for patients, said Hannah McClellan Richards, vice president at Amazon Pharmacy. Patients can consult pharmacists virtually at the kiosks, which will carry inventory tailored to each clinic’s needs.
While One Medical members — who pay $199 annually for access to primary and urgent care — will be the first to benefit, non-members will also be able to use the kiosks after appointments. Amazon plans to expand the model nationwide in 2026, and is already in talks with other health systems for potential partnerships.
The kiosks won’t dispense refrigerated or tightly regulated medications such as GLP-1 weight-loss drugs or controlled pain treatments.
Amazon’s move builds on its 2018 PillPack acquisition and its 2023 purchase of One Medical, as it seeks to integrate pharmacy, logistics, and primary care under one network. Analysts say the plan could help Amazon cut delivery costs — one of its largest operational expenses — by positioning inventory closer to consumers.