Apple has deepened its collaboration with India’s Tata Group by handing over the repair business for iPhones and MacBook devices to Tata, two sources familiar with the matter revealed. This move underscores Tata’s expanding role in Apple’s supply chain as the U.S. tech giant shifts more manufacturing and operations beyond China.
Tata, which already assembles iPhones and components at three facilities in South India, will take over after-sales repairs from an Indian unit of Taiwan-based Wistron, called ICT Service Management Solutions. The repairs will be conducted at Tata’s Karnataka campus, where it also handles iPhone assembly.
The repair market in India is growing rapidly alongside soaring iPhone sales. Counterpoint Research estimates about 11 million iPhones were sold in India last year, boosting Apple’s market share there from 1% in 2020 to 7% in 2024.
Industry experts suggest this increased trust in Tata could pave the way for Apple to sell refurbished devices directly in India, similar to its practice in the United States.
Currently, Apple’s official service centers in India handle basic repairs, but complex fixes will be routed to Tata’s facility. Wistron’s ICT unit will continue servicing other clients but will no longer handle Apple’s repairs.
India’s rising importance in Apple’s global supply chain is also highlighted by CEO Tim Cook’s recent statement that most iPhones sold in the U.S. during the June quarter will be made in Indian factories. This shift comes amid growing concerns over tariffs and supply chain diversification away from China.
Neither Apple, Tata, nor Wistron responded to requests for comment.